Posted Jul 20, 2025 83 views
We are looking for a dedicated Sales Associate to join our team and provide exceptional customer service while supporting the sales of laptops, mobile phones, and accessories. The successful candidate will be responsible for delivering accurate product information, maintaining attractive displays, and ensuring customers have a smooth and satisfying shopping experience. This role demands a proactive attitude toward understanding customer needs, offering tailored recommendations, and assisting with technical inquiries to boost sales and enhance overall customer satisfaction.
Key Responsibilities
Customer Service & Sales
Greet customers warmly and engage with them in a professional and friendly manner. Identify their needs and recommend suitable products, including mobile phones, laptops, and related accessories. Demonstrate product features and provide comparisons to help customers make informed choices. Actively pursue upselling and cross-selling opportunities, such as accessories or extended warranties, to maximize sales potential.
Product Knowledge
Maintain thorough and up-to-date knowledge of product models, brands, features, specifications, and pricing. Stay informed about new arrivals, ongoing promotions, and technical developments. Assist customers with basic troubleshooting and answer technical questions as required.
Merchandising & Display
Ensure all products are displayed correctly, priced accurately, and tagged for easy customer access. Keep the display area clean, organized, and visually appealing to attract shoppers. Regularly replenish stock and promptly report low inventory or out-of-stock items to supervisors.
Operational Support
Assist with stock counting and inventory verification processes. Work closely with the cashier team to ensure smooth billing and proper product handling. Follow security protocols to safeguard high-value items such as smartphones and laptops. Adhere strictly to all store policies and procedures related to sales transactions and customer service.
Customer Feedback & Issue Resolution
Collect customer feedback and communicate it to supervisors for continuous improvement. Report customer complaints or product returns promptly and assist in resolving issues efficiently to maintain customer satisfaction.
Required Qualifications
Proven experience in retail sales or customer service, preferably within the electronics sector or related products. Strong communication and interpersonal skills to engage effectively with customers. Basic technical knowledge of laptops, mobile phones, and accessories. Ability to work collaboratively within a team and maintain a professional demeanor at all times.
Preferred Qualifications and Benefits
Familiarity with inventory management and merchandising best practices is an advantage. A genuine enthusiasm for technology and a commitment to staying informed about the latest product trends. The position offers a competitive monthly salary ranging from Rs35,000 to Rs55,000. This is a full-time, in-person role with opportunities for professional growth within the retail industry.
This position is ideal for individuals passionate about technology and customer service who want to contribute to a dynamic retail environment. If you are motivated to deliver excellent service and drive sales through product knowledge and customer engagement, we encourage you to apply.
Skills
Job Details
Retail Super Store
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