The Quality Assurance Coordinator at Shifa Foundation plays a vital role in ensuring the highest standards of quality across health, nutrition, and humanitarian programs. This position is responsible for implementing and maintaining robust quality management systems and ensuring strict regulatory compliance. The coordinator monitors program activities closely to identify risks and inefficiencies, using data analysis and process improvement techniques to enhance overall program effectiveness. Collaboration with various stakeholders is essential to promote best practices and to support corrective and preventive actions that improve service delivery.
This role requires a candidate with a bachelor’s degree in Public Health, Social Sciences, Quality Management, Project Management, or a related field, backed by three to five years of experience in monitoring and evaluation, quality assurance, or program management. Experience in the NGO/INGO sector, especially within health, nutrition, or humanitarian programs, is highly preferred. While this position does not involve managing a team, the coordinator must demonstrate strong organizational skills and an ability to work independently within cross-functional teams to ensure continuous quality improvement and compliance.
Responsibilities
Shifa Foundation is a registered non-governmental, non-profitable and volunteer organization based in Islamabad and stretched across the map of Pakistan with its regional offices spread nationwide. For the last 20 years, Shifa Family, which includes Shifa International Hospital, Shifa School of Medicine, Shifa School of Nursing, Tameer-e-Millat Foundation, Pakistan Kidney Institute and Shifa Foundation is providing state of the art services in health, education and development sectors and assume a leading role in Humanitarian Sector.