Posted Mar 14, 2024 193 views
We are looking for a chat support executive to join our team and provide excellent customer service to our clients. You will be responsible for answering queries, resolving issues, and providing feedback via online chat platforms.
Responsibilities:
- Respond to customer inquiries and complaints via chat in a timely and professional manner
- Provide accurate and relevant information to customers and escalate complex cases to the appropriate team
- Follow up with customers to ensure their satisfaction and loyalty
- Maintain records of customer interactions and transactions
- Collaborate with other team members and share best practices
Requirements:
- Excellent communication and interpersonal skills in English and Urdu
- Experience in customer service, chat support, or related field
- Ability to multitask, prioritize, and work under pressure
- Familiarity with chat software and tools
- High school diploma or equivalent
Benefits:
- Competitive salary ranging from 25k to 50k PKR per month
- Performance-based increments and bonuses
- Flexible working hours and shifts (day and night)
- Friendly and supportive work environment
- Equal opportunity for men and women
Job Type: Full-time
Salary: Rs25,000.00 - Rs40,000.00 per month
Job Details
Sixer Technologies
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