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Customer Support Executive

Speakeasy Marketing

Posted Aug 07, 2023 59 views

PKR. 80,000 - 100,000/Month

Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value through upsell.
Analyze customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Evaluate and improve tutorials and other communication infrastructure.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.

Qualifications and Skills:

2+ years of proven experience in customer success/service/sales or Communications or Bachelor’s Degree.
Highly organized and able to multitask. Self-driven and proactive nature.
Excellent communication and interpersonal skills. Demonstrate leadership qualities.
High computer literacy and ability to learn new software.
Knowledge of customer success processes. Experience in document creation.
Patient and active listener. Passion for sales
Experience utilizing CRM systems, and Microsoft Office.
1+ years of successful revenue-based sales experience.
Working understanding of data protection technologies.

Skills

Customer Relationship Management Customer Service Employee Relation Manaement

Job Details

Industry:

Information Technology

Functional Area:

Client Services & Customer Support

Total Positions:

1 Post

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Age:

22 - 34 Years

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

Sep 07, 2023

Posting Date:

Aug 07, 2023

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

1-9%

Speakeasy Marketing

Information Technology · 11-50 employees - Lahore

We provide services for Search Engine Optimization SEO, Pay Per Click (PPC), Custom Website Development, WordPress Website Development, Social Media Management, Graphics Design (UI/UX Designer) and Mobile Application Development.