IT and Network Support Officer

SZABIST - Islamabad Campus is seeking a skilled and dedicated IT and Network Support Officer to join our technology team. This role involves providing comprehensive support to the organization's IT infrastructure with a strong focus on network troubleshooting, hardware maintenance, system administration, and ensuring robust network security. The successful candidate will oversee the configuration and management of firewalls and VPN technologies to safeguard sensitive information and maintain secure communications. This position also requires managing a team of four individuals, guiding them towards efficiently resolving technical issues and maintaining operational excellence in all network-related functions. The ideal candidate must possess at least three years of experience in IT and network support roles, with a minimum of two years demonstrating expertise in network security and system administration. A university-level education with at least 16 years of formal education is essential. Strong communication skills are required to effectively coordinate with different departments and deliver user-friendly technical assistance. The role demands proactive problem-solving abilities and consistent adherence to industry best practices to enhance the overall IT environment and support organizational objectives.
Responsibilities

Manage and maintain the organization's computer networks including LAN, WAN, VPN, and other data communication systems.
Perform routine hardware maintenance and troubleshoot technical issues related to desktops, servers, routers, switches, and other networking devices.
Configure and administer firewalls to protect the network from unauthorized access and cyber threats.
Implement and manage VPN configurations using technologies such as OpenVPN to enable secure remote connectivity.
Monitor network security and respond promptly to any vulnerabilities, intrusions, or technical faults.
Lead and coordinate the work of a team of four IT staff members, ensuring tasks are allocated effectively and team skills are developed.
Maintain network performance by performing regular network traffic analyses and upgrades as needed.
Document system configurations, network diagrams, and operational procedures clearly for reference and compliance.
Provide user support and training to staff on network-related issues and best practices for security and efficiency.
Ensure compliance with company policies and regulatory requirements related to IT security and data protection.
Stay updated on emerging technologies in network security and IT infrastructure to recommend and implement improvements.
Collaborate with other departments to understand their IT needs and provide tailored support solutions.

Skills

Network Troubleshooting Hardware Maintenance System Administration Network Security Firewall Configuration VPN Management VPN Configuration Network Security Management VPN Technologies OpenVPN Network Monitoring IT Infrastructure Management Team Leadership Communication

Job Details

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Pakistan

Gender:

No Preference

Minimum Experience:

2 Years

Apply Before:

Oct 30, 2026

Posting Date:

Sep 29, 2026

SZABIST - Islamabad Campus

· 101-200 employees - Islamabad

The Shaheed Zulfikar Ali Bhutto Institute of Science and Technology (SZABIST) is a fully Chartered Institute established through a Legislative Act of the Pakistan Assembly (Sindh Act No. XI of 1995) and is approved and recognized by the Higher Education Commission (HEC), Pakistan, as a degree granting institution. SZABIST has campuses in Karachi, Islamabad, Larkana and Dubai (UAE). SZABIST is a registered member of the International Association of Universities (IAU), Paris; Association of Commonwealth Universities (ACU), London; Federation of the Universities of Islamic World (FUIW), Rabat; Asia University Federation (AUF), Seoul; and the Association of SAARC Universities, (ASU). Business Week, the leading international business magazine, has listed SZABIST among the best business schools of the world for five consecutive years (2001, 2002, 2003, 2004, 2006). SZABIST is one of the top 20 business schools from Asia recognized by Business Week. Only two business schools from Pakistan are listed in Business Week. Asia Inc, a leading Asian Magazine, has ranked SZABIST among the top MBA Schools of South Asia in its Asia's Best MBA Schools Survey for two consecutive years (2003, 2004). SZABIST is one of the top 15 business schools from South Asia ranked in Asia Inc. SZABIST is also ranked among the best Science and Technology and MBA schools in Asia by the CNN-Time publication Asia week. SZABIST is also listed in the CNN Executive Education Schools. SZABIST thus has the unparalleled honor of being the only Pakistani Institute to be recognized internationally by Business Week, Asia week, Asia Inc. and CNN. SZABIST has signed Articulation Agreements with the University of Wales, UK and the University of Northampton, UK. SZABIST has also signed MoUs with the State University of New York, USA; University of London, UK; Philippines Women University, Philippines; and the Asian Academy of Film & Television, India. SZABIST today is identified as a major university comprising