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Posted Jan 04, 2024 402 views
PKR. 100,000 - 150,000/Month
- Address user tickets regarding hardware, software, and networking
- Creating users, security groups, computer accounts, and GPO policies in AD
- Creating users, security groups in Azure AD
- Creating email accounts in O365
- Troubleshoot O365 related issues
- Maintaining and administering computer networks and related computing environments
- Basic Knowledge of networking, routing, and switching
- Configure and Manage Wireless Access Points
- Manage file servers and printer servers
- Manage hardware and software assets
- Ability to create accurate network diagrams and documentation for design and planning network communication systems.
- Handling Outlook and Mailbox related issues
- Assist users in connecting Video conferencing applications such as Zoom, Webex, etc.
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
- Reach out to 3rd-Party Vendors to resolve an issue.
- Assist the user over the phone when necessary and Urgent.
- Able to execute maintenance tasks over the weekend.
Job Details
Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
2 Years
Apply Before:
Feb 05, 2024
Posting Date:
Jan 04, 2024
TECH MASTER 360
· 51-100 employees -
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