Assistant Export Manager

Tecno Instruments Pvt Ltd is seeking an experienced Assistant Export Manager to join our export operations team. The successful candidate will oversee and manage all aspects of export documentation and shipping operations, ensuring compliance with customs regulations and efficient coordination of logistics. With a minimum of five years of relevant experience, this role requires robust skills in export documentation management, shipping process execution, and customer correspondence. The Assistant Export Manager will also handle bank-related procedures linked to payments and shipping guarantees. Managing a team of one person, this role demands strong organizational skills and leadership capabilities to support the companys export activities seamlessly. The role involves preparing precise export documents such as Bonds, Export Free Shipping certificates, regular and Letter of Credit invoices, and handling sample invoice preparations. The candidate acts as a liaison between various parties, including customers, cargo couriers, and banks, handling communications and ensuring timely and accurate responses to inquiries. Additionally, the Assistant Export Manager is responsible for tracking shipping documents, courier bookings, and maintaining shipment bond data records using Excel. This role also provides backup support for customer service and label designing processes, making it a vital link in the export departments overall success.
Responsibilities

Prepare all necessary export documentation, including Bonds, Export Free Shipping certificates, regular and Letter of Credit invoices, and sample invoices.
Manage and provide shipping documents to banks for record and payment processing.
Handle payments and shipping guarantee dealings with the bank, including related documentation and procedures such as PSW and PRC.
Coordinate shipping document preparation and customer filing to ensure compliance and efficient record-keeping.
Book couriers and prepare airway bills to facilitate timely shipment dispatch and delivery.
Maintain accurate and up-to-date local shipment bond data using Excel spreadsheets and other documentation tools.
Provide backup support to the customer service team and label designers to ensure seamless service continuity.
Manage correspondence with customers and cargo couriers to address inquiries, resolve issues, and maintain effective communication channels.
Regularly monitor and respond to emails related to cargo, courier services, and bank matters, ensuring timely and professional replies.
Oversee a small team of one person, providing guidance, performance management, and leadership to achieve export department objectives.