Posted Dec 21, 2025 230 views
TNS Logistics is seeking a dedicated and customer-focused Logistics Customer Service & Operations Specialist to join our dynamic team. The ideal candidate possesses excellent communication skills, a positive attitude, and the ability to manage client interactions and shipment coordination with professionalism. With a minimum of two years of experience, particularly in freight, transportation, or supply chain roles servicing US or UK markets, the candidate will contribute to maintaining strong client relationships and support the company’s growth by delivering exceptional service.
This position involves playing a key role in our operations team, ensuring that shipment performance and quality standards are consistently met while helping to foster a motivated and efficient work environment. In this role, the Specialist will utilize strong problem-solving and negotiation skills, combined with expertise in Transportation Management Systems (TMS) and effective time management, to engage customers, track shipments, resolve delays, and manage documentation promptly. The successful candidate will demonstrate a solid understanding of logistics processes (including LTL, FTL, air, and ocean freight), demonstrating adaptability and a commitment to continuous learning. This position offers an opportunity to work in a fast-paced logistics company where customer satisfaction is paramount, and operational excellence plays a critical role in our success.
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Specific Tasks
- Actively prospect and acquire new clients for sea and air freight services, with focusing sea freig
- Maintain and grow relationships with existing clients in the China-to-Pakistan import sector
- Prepare and present sales proposals, quotes, and presentations to potential clients
- Collaborate with the operations team to ensure seamless service delivery
- Achieve monthly and quarterly sales targets
Job Details
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