Trade Relationship Manager

We are seeking an experienced professional to join our Islamic Banking division in Karachi. The ideal candidate will have over five years of experience in trade finance and a strong background in customer service or client-facing roles. This position requires a deep understanding of trade finance operations, excellent communication skills, and a customer-focused mindset with a passion for sales and marketing. The role demands proficiency in trade finance manuals, regulatory frameworks, and international trade rules, alongside strong analytical abilities to deliver exceptional service to clients.

Key Responsibilities
- Manage and execute trade finance transactions in compliance with internal policies and regulatory requirements.
- Provide expert guidance and support to clients on trade finance products and services, ensuring a customer-centric approach.
- Maintain thorough knowledge and application of the FE Manual, Trade-Based Money Laundering (TBML) regulations, and Payment Systems and Wire (PSW) processes.
- Interpret and apply international trade rules including UCP 600 and URC 522 to ensure accurate and compliant transaction processing.
- Collaborate with sales and marketing teams to identify opportunities and drive business growth within the Islamic Banking framework.
- Analyze client needs and resolve issues promptly to maintain high levels of customer satisfaction.
- Stay updated on Shariah-compliant financing principles and products to support the development and delivery of Islamic trade finance solutions.

Required Qualifications
- Bachelor’s or Master’s degree in a relevant field.
- Minimum of five years’ experience in trade finance, preferably within Islamic banking.
- Proven experience in customer service or client-facing roles, demonstrating excellent interpersonal and communication skills.
- Strong knowledge of trade finance operations, including familiarity with FE Manual, TBML regulations, and PSW processes.
- Solid understanding of ICC trade rules such as UCP 600 and URC 522.
- Demonstrated analytical and problem-solving skills with the ability to provide high-quality client service consistently.

Preferred Qualifications and Benefits
- Knowledge of Shariah-based financing principles and related Islamic banking products is considered an advantage.
- Opportunity to work in a dynamic Islamic Banking environment with exposure to international trade finance practices.
- Chance to contribute to business growth through a client-focused and sales-driven approach.

This role offers a challenging yet rewarding opportunity for a skilled trade finance professional eager to advance their career within the Islamic banking sector in Karachi.