Trade Services Officer/Manager

We are seeking a skilled professional with over three years of experience in Islamic Banking to join our team across multiple locations including Karachi, Lahore, Islamabad, Peshawar, Faisalabad, and Sialkot. The ideal candidate will possess a strong background in trade finance and demonstrate the ability to manage client inquiries effectively while collaborating with various internal departments. This role requires a thorough understanding of trade finance regulations and processes, along with the capability to deliver exceptional service in a dynamic banking environment.

Key Responsibilities
- Manage and resolve client queries related to trade finance, ensuring timely and accurate communication.
- Coordinate efficiently with partner departments to facilitate smooth transaction processing and compliance adherence.
- Apply in-depth knowledge of the Foreign Exchange (FE) Manual, Trade-Based Money Laundering (TBML) regulations, and Payment System Workflows (PSW) to maintain regulatory standards.
- Interpret and implement ICC trade rules such as UCP 600 and URC 522 in daily operations to ensure compliance and risk mitigation.
- Demonstrate excellent problem-solving skills to address complex trade finance issues while maintaining strong interpersonal relationships with clients and colleagues.
- Maintain meticulous attention to detail and organizational skills to support team objectives and deliver consistent service excellence.
- Uphold the principles of Shariah-compliant financing, contributing to the development and management of related products where applicable.

Required Qualifications
- Bachelor’s or Master’s degree in a relevant field.
- Minimum of three years’ experience in Islamic Banking with a focus on trade finance.
- Comprehensive knowledge of trade finance products, processes, and regulatory frameworks.
- Familiarity with the FE Manual, TBML regulations, and PSW processes.
- Strong understanding of ICC trade rules, including UCP 600 and URC 522.
- Proven ability to handle client interactions professionally and coordinate across departments effectively.
- Excellent organizational, analytical, and communication skills.

Preferred Qualifications and Benefits
- Knowledge of Shariah-based financing principles and related Islamic banking products is highly desirable and will be considered an advantage.
- Candidates who demonstrate a proactive approach and a commitment to delivering high-quality client service will thrive in this role.

This opportunity offers a platform to work within a reputable Islamic banking division, contributing to innovative trade finance solutions while enhancing your professional growth in a collaborative environment.