Maintenance Engineer

As a Maintenance Engineer at Vivo Pakistan, you are responsible for ensuring the optimal operation and repair of mobile phones sent in by customers or distributors. You work closely with clients to address their technical inquiries and provide efficient solutions, maintaining clear communication throughout the service process. Your role involves studying specialized technical materials related to mobile phones and assisting management in various operational and performance improvement tasks. This position requires you to be responsive to feedback and proactive in tracking and resolving issues, guaranteeing high standards of customer satisfaction. In this role, you do not manage a team but play a critical function in supporting the service department by stepping in for service consultants when needed. You also handle a variety of technical and administrative duties assigned by the Director. Working full-time on-site in Peshawar, this position offers the opportunity to advance your career within a multinational organization, accompanied by a competitive salary and benefits package. A degree in Electrical or Electronic Engineering is preferred for this position.
Responsibilities

Receive, inspect, and repair mobile phones sent by customers and distributors.
Maintain continuous communication with customers to provide updates on repair status and technical support.
Study and apply technical materials and guidance related to mobile phone maintenance and repair.
Address professional and technical questions raised by customers efficiently and effectively.
Assist management by completing various assigned tasks to enhance operational performance.
Provide timely feedback on technical issues and monitor resolution progress.
Fill in for service consultants during their absence or busy periods to ensure uninterrupted service delivery.
Perform preventive maintenance and troubleshooting on mobile devices and related equipment.
Coordinate maintenance activities and handle electrical repair tasks with precision and safety.
Adhere to company policies and maintain a clean, organized workspace to support efficient workflow.
Contribute to continuous learning and professional growth by staying updated on the latest technological advancements in the mobile phone industry.
Support the Director by executing additional duties as assigned to meet organizational goals.

Skills

Preventive Maintenance Troubleshooting Equipment Maintenance Electrical Repairing Coordination Skills Technical documentation understanding Customer Service Time Management

Job Details

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Peshawar, Pakistan

Gender:

Male

Minimum Experience:

Fresh

Apply Before:

Nov 02, 2026

Posting Date:

Oct 01, 2026

Vivo Pakistan

· 1001-1500 employees - Peshawar

vivo is a technology company that creates great products based on a design-driven value, with smart devices and intelligent services as its core. The company aims to build a bridge between humans and the digital world. Through unique creativity, vivo provides users with an increasingly convenient mobile and digital life. Following the company's core values, which include Benfen,* user-orientation, design-driven value, continuous learning, and team spirit, vivo has implemented a sustainable development strategy with the vision of developing into a healthier, more sustainable world-class corporation. While bringing together and developing the best local talents to deliver excellence, vivo is supported by a network of R&D centers in Shenzhen, Dongguan, Nanjing, Beijing, Hangzhou, Shanghai, and Xi'an, focusing on the development of state-of-the-art consumer technologies, including 5G, artificial intelligence, industrial design, imaging system and other up-and-coming technologies. vivo has also set up an intelligent manufacturing network (including those authorized by vivo), with an annual production capacity of nearly 200 million smartphones. As of now, vivo has branched out its sales network across more than 60 countries and regions and is loved by more than 400 million users worldwide. *"Benfen" is a term describing the attitude on doing the right things and doing things right – which is the ideal description of vivo's mission to create value for society.