• Maintaining customers focus on all times and answering to customer’s enquiries using 
  • the standard guidelines. 
  • Handle customer complaints, provide appropriate solutions and alternatives within the 
  • time limits; follow up to ensure resolution, Keep records of customer interactions,
  • process customer accounts and file documents 
  • Maintaining records through PUKS of all transactions and interactions made with
  • customers.  
  • Perform various customer service activities, including upselling and handling new &
  • existing accounts.  
  • Maintain, grow, and build long term relationships with account portfolio & Vendors via
  • phone calls, emails, and job quality follow up.  
  • Act as a liaison between clients and operations & other departments to ensure efficient
  • service levels are delivered to the clients.  
  • Customer Services Survey
  • Assisting management and Team Manager with any assigned special projects and 
  • providing backup to the team manager when required 
  • Additional duties as assigned.
  • Contributes to team effort by accomplishing related results as needed

نوکری کی تفصیلات

نوکری کا ذریعہ:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
عورت
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
تجربہ:
غیر تجربہ کار - 2 سال
اس سے پہلے درخواست دیجیۓ:
اکتوبر ۱٦, ۲۰۱۷
تاریخِ اِشاعت:
ستمبر ۱۵, ۲۰۱۷

Abacus Consulting

انفارمیشن ٹیکنالوجی · 1001-1500 ملازمین - کراچی

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p

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