فروری ۲۱, ۲۰۲۰ شائع ہوئی
- Provide pre-sales and post-sales application support to clients.
- Develop deep understanding of the assigned product domains.
- Understand and adhere client support queries.
- Quickly investigate the concerns raised by clients and provide quick solutions to the reported problems.
- Keep good attention on preparing and maintaining self-help material to ensure customer can mostly follow the provided information instead of always coming to support team for most common queries.
- Communicate well within the team and the company and keep all sake holders up to date regarding the assigned support tasks.
Skills:
- Candidate should be fluent in English.
- Excellent query writing skills in sql.
- Ability to logically troubleshoot regular support issues.
- Ability to communicate and understand problems of clients over the phone.
- Reporting issues in bug tracking system in a clear fashion.
- Demonstrating the product functionality to clients.
- Writing and reviewing technical product documentation.
- Should be a good team player.
- Understanding of the application deployments on different web servers.
- SQL Server, HTML, CSS, ASP.NET MVC, Software Testing, Documentation. and Multitasking, Cloud Deployments.
مہارتیں
نوکری کی تفصیلات
AirCod Technologies
pAirCod Technologies is a leading multinational software house working in prominent market technologies to serve our valued clients with optimal solutions and products created to meet their business needs. At AirCod we develop efficient and responsive business models through proactive and multi-dimensional solutions. We empower enterprises with our automated framework approaches and business intelligence. AirCod is a state of the art technology oriented software house focused on quality of service, automation, efficiency, maintainability and reliability of the product. Specialties: Web Development OS Development App Development Graphic Solutions Technical Consultancy Data Scientist/p
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