یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Sales Executive

Alrehman Communications

اکتوبر ۲۸, ۲۰۲۰ شائع ہوئی 1 نے دیکھا

PKR. 25,000 - 60,000/Month

Call Center Representative

Responsibilities Include:

Managing large amounts of inbound and outbound calls in a timely manner Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.
The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets Requirements :
Previous experience in a customer support role :
Track record of over-achieving quota :
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices :
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree