یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Team Lead (Call Center)

Satellite BPO

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

جون ۲۳, ۲۰۱۹ شائع ہوئی

PKR. 45,000 - 50,000/Month

We are looking for Team Lead with Excellent managerial skills along with sales experience on international outbound campaigns. Having atleast 1 years of relevant experience in Call Center Sales industry.

The role offered by the company entails;

Provide monthly/weekly/daily direction to the 360 support so all KPIs remain within acceptable benchmarks.
Provide training to the new staff for all clients or as required.
Assess team’s overall and individual’s performance and coach the team member to improve efficiency of the operations.
Address disciplinary problems of team members according to company’s policies.
Strategize and execute action plans to handle any exceptional incident and/or situation.
Understand requirements of voice and non-voice support functions and deploy resources on those functions according to team member’s skill and requirement of the operations.
Analyze trends and forecasting volumes.
Schedule staff according to the required volume trends and expected volumes as shared by the management.
Handle leave requests, managing absenteeism with respect to the required bodies on chair
Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives
Handle sporadic projects with optimum efficiency
Plan, create budget and execute all short term projects, as well as ramp-ups for on-going permanent clients or projects.
Correspond with the clients and facilitating them as and when required.
Compile reports to provide performance visibility to the management.
Correspond with internal domains to ensure smooth operations.

Able to work in night shift

Attractive & Handsome Salary structure

مہارتیں

should be experienced

نوکری کی تفصیلات

صنعت:

رابطہ مرکز

شعبہِ افعال:

ٹیلیفونی فروخت کاری

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, راولپنڈی, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

19 - 30 سال

کم از کم تعلیم:

میٹرک / او لیول

کیریئر کی سطح:

نوآموز

تجربہ:

1 سال - 2 سال

اس سے پہلے درخواست دیجیۓ:

جولائی ۲۳, ۲۰۱۹

تاریخِ اِشاعت:

جون ۲۳, ۲۰۱۹

Satellite BPO

رابطہ مرکز · 11-50 ملازمین - اسلام آباد, راولپنڈی

پیروی کریں

pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemarketing agents to the customers where we typically use a predictive dialer so that a large number of calls can be made per hour./p