یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Service Delivery Manager

Arpatech Advance Research Projects and Technologies Pvt Ltd

کراچی ، پاکستان

درخواست بھیجیں

جون ۰۵, ۲۰۱۸ شائع ہوئی 1 نے دیکھا

Customer Relationship

• Maintain effective communication and collaboration with client managers and customers.

• Manage strategic and operational relationship with each customer's commercial and operational contact.

• Performing analysis on customer's quarterly / monthly / yearly data. Generating reports related to customers.

• Exploring new opportunity of sales and sharing them with commercial team.

SLA and Risk Analysis

• Making sure all SLAs of customers are met highlighting reasons of SLA breaches.

• Performing Risk analysis in the entire operation of the customer.

Review Forums

• Preparation of semi-annual and/or quarterly business reviews with customers.

• Hold regular meetings with manufactures, OEMs.

• Coordination with customers and their procurement team to understand their items requirements globally and per country.

Catalog Management

• Being aware and communicating customers of any changes in catalog, price, specifications, EOL products etc.

• Work with catalog team to design and implement customer's catalog per country or globally.

Operations

• Develop and manage operational activities of customers.

• Act as the backbone of customer's operations. Understand customer’s ask and drive it through internal team from operations, catalog and supply chain.

• Coordination with Operations team to make sure all customer specific processes are followed.

• Coordination with SCM team to make sure all supplier related processes are followed.

Experience from IT Hardware industry, working closely with corporate clients is preferred.•

Timing: Ready to work in 3:00 PM to 12: AM Pakistan Time Monday – Friday.

مہارتیں

BGM / DME must be able to work

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

انتظامِ سلسلہِ فراہمی

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

محکمہ:

Support Operations Department (SOC)

نوکری کا مقام:

کراچی, پاکستان

جنس:

مرد

کم از کم تعلیم:

ماسٹرز

ڈگری کا عنوان:

MBA

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

3 سال

اس سے پہلے درخواست دیجیۓ:

جولائی ۰٦, ۲۰۱۸

تاریخِ اِشاعت:

جون ۰۵, ۲۰۱۸

Arpatech Advance Research Projects and Technologies Pvt Ltd

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - کراچی

پیروی کریں

pArpatech is a boutique technology services company delivering business solutions to its global customers. Arpatech delivers a broad portfolio of information technology and business process outsourcing services to clients in the financial services, healthcare, communications, energy, transportation, and consumer and retail industries. Offering customized and cutting edge technology solutions, innovation and value, Arpatech partners with its customers to solve their technology problems and help them adapt quickly to a constantly changing economic and technological landscape. When in-house resources are limited, and affordable and effective technology solutions are needed, outsourcing your projects to experienced software engineer experts is the solution. We are your one-stop-shop for all your technology requirements. We are much more than a technology services provider, we are a long term partner for your growing business. We guarantee that your project will be delivered on time, on budget and within your specifications. Our worldwide knowledge base and subject matter expertise, established track record and the capability to act as solution providers can give you a truly cost-effective solution that not only meets, but exceeds your demands. Arpatech is a small innovative technology company that has developed expert knowledge in the following areas of IT: - Software R&D - IT Consulting - ERP (Enterprise Resource Planning) Development - Application Development and Management - Applications Integration - Network Management Outsourcing/p