• Technical Consultant, Professional Services permanent position, full time, reporting to Head of Professional Services (HPS)
  • Ascertia is a global leader in PKI and high-trust electronic signature solutions.
  • The company designs and develops software products in-house and sells these to a global audience, mainly through a network of local reseller partners.
  • Ascertia also delivers the large national level projects through its Professional Services team.
  • Ascertia has experienced solid revenue growth and is hiring new team members.
  • The “Technical Consultant” will be responsible for activities including design, document, deploy, test and support the large scale local and international complex deployments.
  • He will be involved in proof of concepts, pre-sales, demos, delivery as well as complex configuration assignments.
  • The “Technical Consultant” will be part of a team offering the best level of IT skills in the PKI and high-trust electronic signature industry.
  • The role involves working closely with the sales, customer success, R&D, support and partners to engage with Ascertia’s customers to fully support and serve their needs.

Key responsibilities include:


  • Work as senior member of the Ascertia’s Professional Services Team to drive successful outcomes within the defined response times
  • Work with other teams to build an effective technical knowledge base with relevant, reusable material and create and maintain relevant documents
  • Assist where required to provide internal service status on different projects to the sales, R&D, customer success, CTO and executive management
  • Work effectively with the senior team members to plan the new projects and assist in supporting existing projects
  • Work closely with R&D and support teams to manage any complex customer deployments, issues or items that need careful management to ensure successful outcomes
  • Provide detailed and effective reports on different aspects of the projects
  • Identify process, structure or operational improvement areas, discuss and implement solutions to address these with the HPS
  • Coach and mentor the junior team members 

Team communication and feedback:

  • Work with HPS to build an effective team who are service, solution and success focused, who exhibit clear professional communications, a “can do” attitude and a respect for good security practices 
  • Ensure that there is feedback to relevant teams with any useful information such as upsell opportunities or product innovation items or licensing questions
  • Provide feedback to HPS on items that could simplify professional services efforts or help facilitate larger scale product deployments, so that products are developed in a way that makes them easy to install, configure and set up with appropriate resiliency and high availability
  • Knowledge of Ascertia’s strategic products ADSS Server and SigningHub is desirable, as is a good understanding of PKI, EU eIDAS Regulation and GDPR.
  • This is an advanced technical service role requiring 5 years’ experience of installing and configuring operating systems (Windows and Linux), databases and working with private and public cloud services such as Microsoft Azure and AWS.
  • Flexibility is required to work when, where and as required to ensure service tasks are completed quickly and effectively to a consistently high standard, ensuring customer and partner satisfaction and importantly repeat annual business.
  • The role requires excellent self-discipline and timekeeping to manage concurrent tasks. 
  • Travelling within Pakistan and abroad to work on the customer sites  

We offer

  • An interesting and challenging job, a dynamic opportunity for professional growth.
  • Bi-annual bonus
  • Bi-annual Increments
  • Paid time off
  • State of the art office infrastructure
  • Complimentary meals
  • Team building activities
  • A market competitive remuneration package including provident fund, medical insurance and allowance
  • Company-sponsored yearly excursion trip, cricket and gaming clubs

نوکری کی تفصیلات

کل عہدے:
2 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
Professional Services
نوکری کا مقام:
کم از کم تعلیم:
ڈگری کا عنوان:
Bachelor\'s in Computer Sciences or Information Technology
کیریئر کی سطح:
تجربہ کار پیشہ ور
5 سال - 8 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۰۷, ۲۰۲۱
تاریخِ اِشاعت:
جنوری ۰۷, ۲۰۲۱

Ascertia (Pvt) Ltd.

انفارمیشن ٹیکنالوجی · 51-100 ملازمین - لاہور

Ascertia is a UK limited company. The focus of the company is the development of high trust PKI products particularly focused on long-term digital signatures, mainly sold through our global partner network. Ascertia is a recognized brand for high trust cryptographic security. A good number of the security industry leaders recommend or resell Ascertia products. Gartner rates Ascertia very well for our leadership position in providing high trust digital signature solutions and our global delivery capability. We are a successful global provider of products and services with a friendly and caring approach to our colleagues. We are a friendly team of people that focus on getting the right relationships with our key partners and clients. Around the world, there are approximately 100 staff with a strong focus on R&D and technical high trust sales. Ascertia has seen strong year on year growth and needs to expand it Customer Service and Operational teams. There is excellent growth potential at Ascertia. There is no limit to the progress a successful candidate can make. We are heavily dependent on the personal skills and experience people bring and the way these can be harnessed for a company and personal success. Product Information Since 2001, Ascertia has been a global leader in delivering high-trust solutions for digital signatures, timestamping, certificate validation, certificate issuance. Ascertia has two strategic products: SigningHub (more business focused) delivers a complete signing solution enabling organisations to workflow documents for digital signature approval. When integrated into core business applications or used standalone, SigningHub optimises how internal and external users can review, approve and sign documents at any time on any device. Available as an on-premise product, private cloud service or multi-tenanted public cloud service. ADSS Server (more technical focused) is an advanced framework product that offers a full ran

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