یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Support Representative

Basheerbhai

دسمبر ۱٦, ۲۰۱۹ شائع ہوئی 4 نے دیکھا

PKR. 15,000 - 25,000/Month

Use CRM for Order processing, Query resolution & Order management
Actively engage with our users on Facebook,whatsapp,Instagram, Email & phone calls. Query resolution should be under 1 day. Turn around time on social should be under 2 hours.
Share daily reporting from social media for damage Control
Call customer for order confirmation, inquiries, or any other Key information which might be missing from the inquiry/order.Provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers’ requests
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Align with Shipping Companies, Payment partners & retail outlets for Customer support & complains resolution

مہارتیں

Aseptic Technique Knowledge Customer Success Web Community Management Call Control

نوکری کی تفصیلات

صنعت:

پرچون

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

کراچی, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

میٹرک / او لیول

کیریئر کی سطح:

زیرِ نگرانی / طالب علم

کم از کم تجربہ:

غیر تجربہ کار

اس سے پہلے درخواست دیجیۓ:

جنوری ۱۷, ۲۰۲۰

تاریخِ اِشاعت:

دسمبر ۱٦, ۲۰۱۹

Basheer Bhai is an E-Commerce platform helping online shoppers from across Pakistan, access products of China: cheaper, quicker and simpler. Anyone ordering from AliExpress, or a similar e-commerce store of China, today, faces an uphill battle with operational gaps and uncertainties – particularly in terms of long delivery times, frequent delays and lost packages. This is made worse due to the available payment terms – which only allows online shoppers to shop if they have access to online payment facilities (a credit card/debit card with online banking enabled) along with an advance payment in full requirement. Basheer Bhai aims to simplify and bring ease into the online shopping from China experience. With its quick delivery time of 2 – 3 weeks, the service offers Cash on Delivery option, helping hundreds and thousands of people from across Pakistan get the product they always wanted.