یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Call Center Agent

BDS Consultants

نومبر ۲۱, ۲۰۲۲ شائع ہوئی 282 نے دیکھا

We are looking for call center agents who can perform the following responsibilities,

Receive inbound calls from customers to interact with them and identify their needs or issues
Provide telecommunication solutions and recommendations to customers via telephone calls
Follow set communication guidelines in addressing the needs and problems faced by customers
Build positive work relationship with customers to enhance the image and public perception of a company
Place outbound calls to customers to promote new products and services
Oversee the timely management of outgoing and incoming calls
Ensure call records are properly stored and organized in a call center database
Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament
Ensure daily shift call quotas and set targets are achieved
Conduct research to identify solutions and answers to difficult client issues
Follow set procedures to ensure equipment and devices are operational
Provide periodic reports to company management on work activities
Oversee the processing and implementation of orders, applications and forms submitted by customers
Monitor trends in customer calls and alerts management in event of any suspicious activity
Upsell products and services to customers when providing telecommunication solutions
Sit at a workstation for long hours to interact with customers using a computer and a headset.

مہارتیں

Account Sales Strategies Committed to Customer Services Call Handling

نوکری کی تفصیلات

صنعت:

بی پی او

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

12 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

کامونکی, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

18 - 30 سال

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

غیر تجربہ کار

اس سے پہلے درخواست دیجیۓ:

دسمبر ۳۰, ۲۰۲۲

تاریخِ اِشاعت:

نومبر ۲۱, ۲۰۲۲

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

50-59%

BDS Consultants

بی پی او · 101-200 ملازمین - کامونکی

پیروی کریں

pBDS is Pakistan’s leading Professional Process Outsourcing organization, concentrating in executing intricate document reviewing, processing, IT and communication services for celebrated law firms and corporations around the globe. BDS services are among the most refined in the industry. BDS has completely re-imagined the future of outsourcing. We at BDS make sure that our clients remain focused on their core competencies, while lowering overhead costs, reducing risk, and improving discovery and document management practices. So far we have drafted, reviewed and negotiated tens of thousands of cases in support of litigation, settlements, regulatory requests and personal injury claims for law firms and corporations/p