We are looking for an enthusiastic CSR to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful CSR must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth and generate maximum sales by expanding the company’s clientele.

Responsibilities:

  • Cold call people using a given phone directory to sell products or solicit donations
  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product’s features, prices etc. and present their benefits
  • Ask pertinent questions to understand the customer’s requirements 
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Record the customer’s personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information 

Requirements:

  • Proven experience as telemarketer or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication and presentation skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Patient and able to handle customer rejection

Shift timings: 9am to 6pm Eastern Time.

نوکری کی تفصیلات

کل عہدے:
10 آسامیاں
نوکری کی شفٹ:
گردشی
نوکری کی قسم:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
اکتوبر ۱۳, ۲۰۲۱
تاریخِ اِشاعت:
ستمبر ۲۳, ۲۰۲۱

Bell Oceanic Communications (SMC-Pvt) Ltd

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - اسلام آباد, راولپنڈی, ٹیکسلا, واہ کینٹ

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