Ciklum is looking for driven and successful Helpdesk Engineer to join our IT Department.
It is a position for self-organized, assiduous and highly motivated talents who would like to develop their career in a big international IT company.
Responsibilities:
· Service Desk System tickets management
· Technical assistance of users
· Diagnostics of incoming tasks
· Remote users support
· Helpdesk processes improvement
· Holding the educational meetings
· Updating the documentation
Requirements:
· Education – higher
· Experience on similar position from 1-2 years
· English – intermediate
· High level of communication is a must
· Calm, responsible, initiative, self-organized, eager to learn
What’s in it for you?
· Variety of knowledge sharing and training opportunities
· Career and professional growth
· Competitive salary
· Possibility to work in a big and successful company
· Long-term employment with 20 working-days paid vacation and other social benefits
Ciklum is a leading global product engineering and digital services company, serving Fortune 500 and fast-growing organisations. Headquartered in the UK, Ciklum has 4,000+ software developers, designers, product managers and data scientists around the world building tailored digital solutions that leverage emerging technologies. Ciklum specialises in enabling digital transformation for some of the largest household names in the digital economy. The Company empowers its clients and people to exceed their potential and pursue the extraordinary. Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks. Join our friendly team and seize the perks of global opportunities, a dynamic environment and well-known customers.