Software Sales Engineer

• The Pre-Sales Engineer (PSE) supports sales productivity and deal flow by securing the “technical close” in complex solutions.
• The PSE collaborates with sales and engineering teams to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.
• Cinnova is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do.
• Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth.
• Cinnova provides an inclusive, engaging environment designed to empower employees and promote work-life success.
• Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

Job Responsibilities

• Works closely with the sales team, participate in prospect calls, lead and contribute to technical discussion needed to close a deal.
• Helps prepare technical documentation, scope details, work breakdown structure and overall cost and time estimations needed for the proposals.
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
• Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as necessary, to ensure appropriate support.
• Coordinates closely with internal sales and engineering resources to align solution design with customers’
• business requirements.
• Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
• Provides coaching and professional development to sales associates in order to enhance their product
• knowledge, technical acumen, and technical sales skills.
• Opportunistically pursues additional business development opportunities within existing customers and external firms.
• Collaborates with sales to ensure these opportunities are effectively covered.
• Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.

Accountabilities and Performance Measures

• Achieves assigned productivity and profitability quotas.
• Achieves product growth targets.
• Maintains high customer satisfaction ratings that meet company standards.
• Completes required training and development objectives within the assigned time frame.
• Organizational Alignment
• Reports directly to company’s executive team.
• Reports on a dotted-line basis to Director of Engineering and CFO.
• Works closely and collaboratively with the sales and account teams supported.

Qualifications

• Four-year college degree from an accredited institution
• Minimum 4-6 years of sales or sales engineering experience in North American market; or
• A record of achievement and technical solution expertise in a comparable sales role.
• Product certification, engineering credential, or equivalent technical credential.

Perks and Benefits:

• Competitive Salary 
• Provident Fund
• Medical Allowances
• Professional Trainings
• Quarterly/Annual Performance Bonus and Awards
• Football, Ping Pong and Board Games Galore
• Company sports teams, game nights, dinners, trips
• Fun and dynamic working environment 

About Cinnova:

• Cinnova is an innovation-focused software development company helping startups and established firms with their MVPs, product design, and ongoing software development needs.
• With a proven track record of contributing to continuous growth, Cinnova has been part of rapid expansions and some great exits for our clients.
• From Blockchain technology to IoT development, AI, Machine Learning, and beyond, we have always been at the forefront of the technology landscape by bringing innovation to both startups and growth companies.
• Cinnova Creativity innovation. This is our guiding principal both internally for our employees and externally for our customers.
• With that in mind, we promote a startup culture and encourage innovative ideas to incorporate in our delivery to our clients.
• This has been very successful as we are proud to have members who come from a startup background and continue to help Cinnova being an innovation hub.