Objectives of this role:

  • Identify, track, manage, and investigate delinquent customer accounts
  • Work closely with customers to negotiate payment arrangements
  • Cultivate working relationships with customers, guiding them through the repayment process
  • Follow up with customers to ensure payments are made in a timely manner
  • Use databases to monitor and update outstanding accounts
  • Keep records of all customer communications to build individual debtor cases

Key Responsibilities:

  • Identify customers with outstanding debts
  • Contact and track debtors, encouraging timely repayment
  • Handle customer questions, complaints, and inquiries
  • Create and implement debt collection courses of action
  • Negotiate specific payment plan arrangements with debtors
  • Investigate discrepancies to resolve outstanding customer accounts

Qualifications:

  • Bachelor's degree in a related field (Finance, Business, or a similar discipline) is preferred.
  • Proven experience in collections and recovery management, with a minimum of 1-2 years of relevant experience.
  • Outstanding interpersonal skills
  • Strong organizational skills
  • Clear, persuasive verbal and written communication
  • Excellent negotiation skills
  • Problem-solving mindset
  • Professional phone etiquette
  • Experience working in a deadline-driven environment
  • Account management experience

Why Join Cloud Data Private Limited

  • Competitive salary and benefits package.
  • Opportunity for professional growth and development.
  • A collaborative and supportive work environment.
  • A chance to be a part of a forward-thinking organization in the financial industry.

نوکری کی تفصیلات

صنعت:
شعبہِ افعال:
کل عہدے:
2 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
ڈگری کا عنوان:
Finance, Business, or a similar
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
ایک سال سے کم
اس سے پہلے درخواست دیجیۓ:
اپریل ۰۱, ۲۰۲۴
تاریخِ اِشاعت:
مارچ ۱۹, ۲۰۲۴

Cloud Data

بی پی او · 51-100 ملازمین - راولپنڈی

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ملتی جلتی نوکریاں

Debt Collector

Cloud Data, راولپنڈی, پاکستان
اپریل ۱۸, ۲۰۲۴ شائع ہوئی
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