یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Support Representative

CrunchPress

نومبر ۲۷, ۲۰۱۷ شائع ہوئی 14 نے دیکھا

PKR. 20,000 - 30,000/Month

To Handle Customer queries via phone call, emails and social media
To Receive Customer Complaint TTs (Trouble Tickets)
Able to Give front end resolution dealing with increasing number of phone call and mails on daily basis
To Conduct technical analysis of complaints for proper resolution
To Coordinate and follow up on current issues with associated departments
Manage resolution within defined timelines associated with a complaint category

Requirements

Bachelors degree
Excellent Written Communication in English
Exhibit excellent client engagement, communication and team member skills
Typing Speed should be at least 40 - 50 wpm
Exposure to ticketing system and software for customer support will be preferred but not required

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

4 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

Main Gulberg, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

ایک سال سے کم

اس سے پہلے درخواست دیجیۓ:

دسمبر ۲۸, ۲۰۱۷

تاریخِ اِشاعت:

نومبر ۲۷, ۲۰۱۷

CrunchPress

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - لاہور

پیروی کریں

CrunchPress (Pvt) Ltd is a full service Pakistan based BPO and software house. We have marketing offices in USA and South Asia. We deliver digital solutions related to web, mobile and business automation to our clients worldwide. We have been outsourcing for the last 3 years and finally decided to open our own development branch here in Lahore. CrunchPress is looking for people who are interested in developing their career with us. Successful candidates should enjoy working in a well-managed team environment; have the enthusiasm and ambition to complete projects to the highest standard and want to be part of an organization that has high quality values. Why Join CrunchPress - Structured learning, development opportunities and career growth. - Performance based rewards and annual/semi-annual increments. - Healthy and friendly working environment which leads to greater job satisfaction. - Open door policy offering accessibility and approachability to all our employees. - CrunchPress is an equal opportunity employer and believes in long term hires.