Human Resource / Accounts Assistant

We are seeking an ambitious and enthusiastic Human Resource & Accounts Assistant to join a growing team at Karachi, Pakistan office and work passionately and elevated consulting our customers. This position requires clear communication internally and externally, strong organizational skills, resiliency, and a solution focused mindset!

The ideal candidate will be highly driven with superior communication and interpersonal skills. Must be self-motivated and must possess a good attitude.

Responsibilities:

Answer all phone calls and transfer accordingly.
Greet guests who are visiting office as they enter the office premises.
Assist the sales & service teams in managing customer accounts.
Correspond with clients and companies as needed.
Direct customer inquiries to the appropriate department.
Sort the mail deliver to appropriate mailboxes.
Help keep the agency organized by regularly updating the client database, ordering office supplies, and scheduling maintenance, when needed.
Additional duties as assigned.
Cultivate strong relationships with clients, key vendors, and carriers; often as the first point of contact on the phone or in-person.
Respond promptly and professionally to client, carrier, sales & service team, and supervisor inquiries and requests.
Development, implementation and communication of company policies and programs.
Consults legal counsel to ensure that policies comply with federal and state law.
Keeps records of personnel transactions such as hires, promotions, transfers, performance reviews, and terminations.
Responsible for conducting and or coordinating internal and external management training programs.
Investigates accidents and prepares reports for insurance carrier. Coordinates Safety Committee meetings and acts as Safety Director.
Maintains and completes required reporting and workers’ compensation administration as related to workplace injuries.
Conducts wage surveys within labor market to determine competitive wage rate.
Works closely with management and employees to improve work relationships. Build morale and increase productivity and retention.
Plans, organizes and controls all activities of the department. Participates in developing department goals, objectives and systems.

Proficiency & Skills:

Must have prior experience in Human Resource & Accounts Assistant related policies and rules and regulations.
Must have excellent communication skills and be fluent in Urdu, English & local languages.
Familiarity with computers and the internet.
This position requires clear communication internally and externally, strong organizational skills, resiliency, and a solution focused mindset!
6+ months of professional experience in consultative Human Resource & Accounts Assistant processing and business relations required.
Soft skills required - strong drive, persistence, consistency, organization, time management, written and verbal communication.
Flexible mindset focused on delivering quality deliverables on tight deadlines.
Excellent problem-solving capability.
Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment.
Capable self-starter with a drive to get all types of work done and high attention to detail.

Education: