یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔
مارچ ۰۱, ۲۰۲۴ شائع ہوئی 237 نے دیکھا
You will be the primary point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring their satisfaction with our products/services.
Your responsibilities will include:
- Responding promptly and professionally to customer inquiries via phone, email, social media and WhatsApp.
- Troubleshooting technical issues and providing step-by-step guidance to customers.
- Handling customer complaints with empathy and finding appropriate solutions to resolve their concerns.
- Collaborating with other teams, such as Sales and Product Development, to address customer needs effectively.
- Documenting all interactions and maintaining detailed records of customer accounts.
Requirements:
- Excellent communication skills in English, both verbal and written.
- Strong interpersonal skills and ability to empathize with customers.
- Prior experience in customer service or a related field is preferred.
- Proficiency in using customer support software and Microsoft Office Suite.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Timings will be 2pm to 11pm PST MON-FRI
Benefits:
- Competitive salary commensurate with experience.
- Opportunities for professional development and career advancement.
- A positive and inclusive work environment with supportive colleagues.
نوکری کی تفصیلات
صنعت:
شعبہِ افعال:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
دوپہر
نوکری کی قسم:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
غیر تجربہ کار
اس سے پہلے درخواست دیجیۓ:
مارچ ۳۰, ۲۰۲۴
تاریخِ اِشاعت:
مارچ ۰۱, ۲۰۲۴
eCom Minds
E-Commerce / E- Business · 1-10 ملازمین - لاہور
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