یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Support Executive-Domestic Clients

ePlanet Communications (Pvt) Ltd

کراچی ، پاکستان

درخواست بھیجیں

اگست ۲۸, ۲۰۱۸ شائع ہوئی 8 نے دیکھا

PKR. 15,000 - 30,000/Month

A 360° Customer Support Executive will be responsible for handling inbound and outbound interactions through different mediums which include but are not limited to:

Calls (Inbound and Outbound)
Client Website Chat Requests
Social Media Chat Requests
Social Media activities like page/post comments, visitor’s posts etc.
Inbound WhatsApp interactions

Core Responsibilities:

Making Outbound Calls to customer/clients
Answering Inbound Calls for one or more than one clients
Responding to live chats
Entertaining Whatsapp interactions
Email correspondence with customers/clients
Vigilantly monitor and respond to social media posts

Required Skills:

Able to fluently communicate in Urdu
Able to communicate vocally in English, but must be fluent in written English communication
Must be able to swiftly adapt to change
Must be able to work calmly under pressure and stress
Must have a problem-solving approach and must be a team-player

Preferred Qualification:

A minimum High School graduate
A prior experience of handling local clients will be an advantage
Sound system usage and familiar with recent social media trends

Shifts Timings:

Must be able to work in the following shifts

12pm-9pm

12am-9am

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

15 آسامیاں

نوکری کی شفٹ:

گردشی

نوکری کی قسم:

مستقل

محکمہ:

BPO

نوکری کا مقام:

Bahadurabad, کراچی, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

غیر تجربہ کار

اس سے پہلے درخواست دیجیۓ:

ستمبر ۲۹, ۲۰۱۸

تاریخِ اِشاعت:

اگست ۲۸, ۲۰۱۸

ePlanet Communications (Pvt) Ltd

انفارمیشن ٹیکنالوجی · 301-600 ملازمین - کراچی

پیروی کریں

ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our business partners with competence and excellence.