Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.
MAJOR JOB RESPONSIBILITIES:
• Answer and follow-up calls professionally and provide information about products and services.
• Maintain healthy relationships with existing customers and to retain them.
• Responding to the customer’s queries within the given time frame.
• To ensure that the customers details and other relevant data is completely entered into the system correctly.
• Analyze and solve problems accordingly.
Skills
• Excellent communication in English.
• Customer handling skills.
• Punctual and confident.
• Must be available to work in all shifts (Evening & Night)
• Prior call center experience is a plus point
Shifts Timings:
Candidates must be flexible for the following shift timings
• 6:00p-3:00a
• 7:00p-4:00a
• 8:00p-5:00a
Salary and Benefits:
Basic Salary : 25,000 PKR
Performance incentive: Up to 14,000 PKR based on KPI’sDependability : 6000 PKR on 100% monthly attendance
Other benefits:
Company Provided Pick and drop, meal. After confirmation benefits include, Medical Insurance, Provident Fund, Annual Leaves, Sick and Casual leaves and advance loan facilities.

نوکری کی تفصیلات

کل عہدے:
20 آسامیاں
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
محکمہ:
BPO
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
ایک سال سے کم
اس سے پہلے درخواست دیجیۓ:
مارچ ۲۵, ۲۰۲۰
تاریخِ اِشاعت:
فروری ۲۵, ۲۰۲۰

ePlanet Communications (Pvt) Ltd

انفارمیشن ٹیکنالوجی · 301-600 ملازمین - کراچی

ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our business partners with competence and excellence.

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