یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Service Representative

Eshal Corporation

درخواست بھیجیں

PKR. 18,000 - 20,000/Month

Key Responsibilities:

Engaging with customers through various communication channels to ensure their satisfaction and loyalty.
Utilizing both traditional and modern methods, such as calls and WhatsApp, to confirm orders and address customer inquiries promptly and effectively.
Providing personalized support to customers by understanding their needs and offering tailored solutions.
Acting as a brand ambassador by delivering excellent customer service and fostering positive relationships with clients.
Assisting customers with product information, order tracking, and resolving any issues or concerns they may have.
Collaborating with cross-functional teams to streamline processes and improve the overall customer experience.
Ensuring accuracy and completeness of customer data and order information in our systems.
Adapting to changing priorities and multitasking in a dynamic work environment.

Qualifications:

A minimum of an Intermediate education level is required.
Demonstrated experience in customer service or a related field is preferred.
Proficient computer skills, including Microsoft Office Suite and familiarity with CRM software.
Excellent communication skills in both Urdu and English, with the ability to articulate ideas clearly and effectively.
Strong problem-solving abilities and attention to detail.
Ability to work independently as well as part of a collaborative team.

Benefits:

Opportunities for career growth and advancement within the organization.
A supportive and inclusive work environment with a focus on employee development.

Timing: 12:00 PM to 10:00 PM (Afternoon Shift)

Work: Office Based

Job Type: Full Time

Salary: Rs18,000.00 - Rs20,000.00 per month