یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Call Center Representative

Expertz Solution

لاہور ، پاکستان

درخواست بھیجیں

مارچ ۲۸, ۲۰۲۳ شائع ہوئی 200 نے دیکھا

As a Call Canter Representative, you will be the first point of contact for our customers, providing exceptional customer service while handling their inquiries, bookings, and complaints.

Responsibilities:

Handle incoming calls, emails, and chat inquiries from customers, and provide excellent customer service.
Make outbound calls to follow up on customer inquiries and bookings.
Record and update customer information in our database accurately.
Process customer payments and provide quotes for services.
Work with our dispatch team to ensure timely and efficient bookings.
Resolve customer complaints and escalate complex issues to management as required.

Requirements:

High school diploma or equivalent.
At least one year of experience in a call canter or customer service role.
Excellent communication skills, both verbal and written.
Good computer skills, including experience with Microsoft Office.
Ability to multitask and work in a fast-paced environment.
Strong attention to detail and ability to work independently.
Flexible schedule, including availability for weekends and holidays.

مہارتیں

Call Handling Skills Customer Service Skills

نوکری کی تفصیلات

صنعت:

رابطہ مرکز

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

11 آسامیاں

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

نوکری کا مقام:

DHA, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

1 سال

اس سے پہلے درخواست دیجیۓ:

اپریل ۲۸, ۲۰۲۳

تاریخِ اِشاعت:

مارچ ۲۸, ۲۰۲۳

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.