REPORTING TO: AREA BRAND MANAGER
We are keeping an ambitious expansion plan in Pakistan You have an opportunity for a fast career you will join us at Store Manager Level and we will be looking to develop you quickly into a higher level or area role Our value is the internal promotion; we believe if you are potential we can develop your skills to achieve a managerial position
MAIN RESPONSIBILITIES:
Customer Service Management: Monitoring that Customer Services provided by the section staff fits the company standards (FR Zoning alterations reservations transfers telephone ). Collect valuable information from customer to share with Line Commercial Product Manager
PRODUCT MANAGEMENT:
Making sure that the store has in every moment the right amount of product the right variety and the right place (floor and stockroom) on the right time (replenishment camion sales) to boost sales efficiently
STORE IMAGE:
Ensure that the store image is following the company standards but is adapted as well to the local customers' needs and expectations (visual merchandising control of installations staff image monitoring closing)
STAFF MANAGEMENT:
Support and coordinate Section managers in organizing store personnel assigning duties training motivation follow up Holidays breaks rota and all documents related (for incoming and outgoing staff) conflict solving
BUDGET CONTROL:
Handle all section resources in an efficient way reaching the highest sales objectives with the lowest cost (hours electricity materials (bags paper stationery hangers furniture TGT Cassio wastage robbery tills security procedure )
EXPERIENCE/QUALIFICATION:
Fluent in verbal and written English;
Ability to manage sales be sensitive to commercial environment;
Excellent team leadership able to train develops and motivates team members
A minimum of 3 years managerial experience in Fashion Retail or Retail
Interest in fashion tendencies and designers
University Degree and above