• Supervise the sales executives and manage sales/lead transfers
  • Develop and maintain performance reports of the team members
  • Provide daily direction and communication to sales executives so that the customer calls are answered in a timely, efficient and knowledgeable manner.
  • Provide continuous evaluation of processes and procedures to manager operations
  • Provide statistical and performance feedback and coaching on a regular basis to team members.
  • Address disciplinary/performance problems according to the company policy
  • Assist the manager operations with daily operations of the call center

 

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
اگست ۲۸, ۲۰۱۹
تاریخِ اِشاعت:
جولائی ۲۷, ۲۰۱۹

FirstStep Communications

رابطہ مرکز · 51-100 ملازمین - راولپنڈی

irstStep Communications is a 80 seat multi-channel resource center providing world-class offshore cohesive Customer Contact, BPO, Marketing, Advertising & Trade solutions to the Financial Services and Communications industry in US. Our customized solutions include 24/7 inbound customer services, Outbound telemarketing operations Social Media Marketing, Web Development & Search Engine Optimization. We act as a unified extension of our client’s operations, providing radical cost efficiencies, evident quality and performance amplifications. FirstStep Communications was founded to provide Quality services upholding industry standards by a group of experts who have excelled in the industry in the past decades in international market. The company management brings over 45 years of professional experience in the BPO & Marketing industry, working for various American clients and is committed to excel in operational performance and productivity by aligning people, processes and technology practices

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