ستمبر ۲٦, ۲۰۱۷ شائع ہوئی 7 نے دیکھا
1. Maintaining customers focus on all times and answering to customer’s inquiries using the
standard guidelines.
2. Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow-up to ensure resolution, Keep records of customer interactions,
process customer accounts, and file documents
3. Maintaining records through PUKS of all transactions and interactions made with
customers.
4. Perform various customer service activities, including upselling and handling new &
existing accounts.
5. Maintain, grow, and build long-term relationships with account portfolio & Vendors via
phone calls, emails, and job quality followup
6. Act as a liaison between clients and operations & other departments to ensure efficient
service levels are delivered to the clients.
7. Customer Services Survey
8. Assisting management and Team Manager with any assigned special projects and
providing backup to the team manager when required
9. Additional duties as assigned
10. Contributes to team effort by accomplishing related results as needed
مہارتیں
نوکری کی تفصیلات
Freight Connection Pakistan Pvt Ltd
آپ کو کس حوالے سے برتری حاصل ہے؟
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