یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Success Executive

Gaditek

مئی ۰۸, ۲۰۲۳ شائع ہوئی 64 نے دیکھا

Primary Responsibilities:

Managing customer communications providing product information through tickets, chats, and various social media platforms. Resolving issues with TAT and as per company policies.
Proactively identifying escalated cases and the ability to resolve them actively.
Communicating with domestic teams and foreign stakeholders, ensuring email and other communication is promptly answered and followed up.
Making outbound calls when required to stakeholders and customers.
Improving NPS

Secondary Responsibilities:

Identifying issues in processes.
Ability to make things better.
Taking projects side projects

مہارتیں

Customer Service Skills Customer Handling Skills Customer Success Management Customer Satisfaction Management

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

محکمہ:

Human Resource

نوکری کا مقام:

کراچی, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

تجربہ:

1 سال - 2 سال

اس سے پہلے درخواست دیجیۓ:

جون ۰۸, ۲۰۲۳

تاریخِ اِشاعت:

مئی ۰۸, ۲۰۲۳

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

20-29%

Gaditek

انفارمیشن ٹیکنالوجی · 601-1000 ملازمین - کراچی

پیروی کریں

Founded in 2008, Gaditek is a new age technology company that believes in employee-centricity. Over the past decade, we have grown from a team of 3 people and 1 product to over 550 employees, 15 internationally recognized brands in 7 different industries including Managed Cloud Services, Cyber Security, VbaaS, Athleisure, Lifestyle, Media & Publications, and Financial Services. At Gaditek, our employees choose to question and are expected to question everything around them, and then find ways to do things differently. The result? Amazing people, great teams, awesome business units, and people-centric culture that always end up going to new and unknown places.