یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Service Executive / Dispatcher

Grey Solutions

لاہور ، پاکستان

درخواست بھیجیں

ستمبر ۰۸, ۲۰۲۳ شائع ہوئی 170 نے دیکھا

PKR. 60,000 - 70,000/Month

We are seeking a highly motivated individual to join our team as a Dispatcher. This is a full-time on-site role for a USA /Canada /UK Based Dispatcher located in Lahore.

In this role, you will be responsible for answering customer calls, scheduling and dispatching Limo.

Responsibilities:

Answering Inbound calls.
Taking the local taxi/limo bookings.
Booking over the phone, email, or online and inputting data accurately into the software provided by the clients.
Providing a price quotation to the customers.
Deal with queries related to the company and bookings.
Create a positive brand image in front of the customers.
Respond to client inquiries promptly and professionally.
Liaise with clients, colleagues & drivers, and always work for the best interest of the company.
Dispatch and distribute jobs on time and according to the company's procedure.
Punctual, reliable, and responsible as per shift requirements.
Organized execution of daily tasks assigned by the company.

Requirements:

1+ years of experience in a call center or dispatch role. Strong communication and customer service skills.
Ability to multitask and prioritize in a fast-paced environment. Familiarity with dispatch software and GPS tracking systems.
Ability to work flexible hours, including weekends and holidays if needed.
Decent know-how of Taxi booking software. Preferably Limo Anywhere, iCabbi, Autocab.
Ability to multitask and problem-solving approach.
Knows Taxi/Limo dispatching.
Shift timings are rotating, and you are expected to work on a ROTA.
Agent's shifts will range from 8 hours a day 6 days a week with overtime also available.

If you have strong attention to detail, excellent communication skills, and a passion for customer service and logistics, we encourage you to apply for this exciting opportunity.

Job Skills