• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Giving support to sales executives
• Selling the company’s products and services
• Build sustainable relationships and engage customers by taking the extra mile
• Meet personal/team qualitative and quantitative targets
Gunj Glass Works and its sister concern Ali Glass Industries are leading names in the glass manufacturing industries of the country. These industries manufacture world-class glass using Belgian technology on European/Japanese plant. Production capacity of the plants is approximately 200 tons per day. In addition to glass manufacturing a Safety and Decorative Glass Division for glass processing is also in operation to produce very high quality value added glass.