• Strong Communication skills in English or Spanish Language.
  • Providing technical support by writing well-designed, testable code and resolving the customer directed issues at first hand.
  • Troubleshoot, debug and upgrade existing systems.
  • Comply with project plans and industry standards.
  • Ensure software is updated with latest features.
  • Prepare accurate and timely reports.
  • Document technical knowledge in the form of notes and manuals.
  • Research and identify solutions to software issues.
  • Diagnose and troubleshoot technical issues.
  • Resolving day-to-day queries through software technical expertise.
  • Ask customers targeted questions to quickly understand the root of the problem.
  • Track computer system issues through to resolution, within agreed time limits.
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
  • Properly escalate unresolved issues to appropriate internal teams.
  • Provide prompt and accurate feedback to customers.
  • Ensure all issues are properly logged.
  • Prioritize and manage several open issues at one time.
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting.

Qualification & Experience:

  • Proven work experience as a Technical Support Engineer/Software Engineer.
  • Hands-on experience with Windows/Linux/Mac OS environments.

Specific Requirement’s:

  • 3 years’ Experience
  • SQL
  • Troubleshooting
  • HTML
  • CSS
  • Strong Client Side Communication Skills

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
Johar Town, لاہور, پاکستان
کوئی ترجیح نہیں
کم از کم تعلیم:
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
3 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۱۴, ۲۰۲۱
تاریخِ اِشاعت:
جنوری ۱۳, ۲۰۲۱

Halim Sol

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - لاہور

Halim Sol is a forward thinking technology company that provides software and hardware solutions to solve every day operational problems. Working in partnership with a range of private sector organizations, we apply our expert knowledge and innovative technology to make business safer, and more secure while driving operational efficiencies. • Halim Sol is a combined software and hardware solution that allows organizations to securely synchronize their mobile workforces. • It allows security personnel to perform access control transaction anywhere, verify staff credentials and perform mustering in the event of an emergency. • Utilized by oil and gas and universities, Halim Sol allows organizations to establish instant access points where traditional access methods are expensive or infeasible. • Halim Sol empowers security operatives to perform spot checks and confirm workers with right skills are permitted to be in certain areas and gives first responders information at their fingertips to ensure a rapid and appropriate response to incidents. Halim Sol is a cloud based system that can be used as standalone solution or can be integrated with: • Access Control • HR Software • Time Attendance • Health and Safety Designed to be an easy solution, Halim Sol has clear and simple processes and a user friendly interface. I cloud base software connects to smartphones or tablets providing real-time information to your office or out to your mobile workforce with features including: • Mobile Verification • Task Assignment • Incident Reporting • Time and Attendance • Mobile phone connection on demand • Confirmation from Remote sites ,

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