یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Care Expert

Hiring for an American travel tech company that builds insurance solutions for travelers and travel providers. Founded and headquartered in San Jose, California, they also operates in Lahore, Pakistan.

This has been the case since 1985 when it began working directly with underwriters to design products dictated by the specific needs of worldwide travelers.

Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required or desired.
Excellent English reading, writing, and speaking skills.
Minimum one year of experience in Customer Service or Call Center role, preferably within a Health Care, Insurance services, or Human Services programs. (R)

Ability to meet Key Performance Indicators by participating in and achieving the standards of the Customer Service Call Center Quality Program. (R)

Bi-lingual skills. (D)
MBA (D)

Working knowledge of and the ability to efficiently operate all applicable computer software including computer applications, such as Outlook, Word, and Excel. (R)

Ability to use a keyboard with moderate speed and a high level of accuracy. (R)

Excellent communication skills including the ability to express oneself clearly and concisely. Plan members and providers over the telephone, in person or in writing. (R)

Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes. (R)
Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position. (R)
Ability to maintain confidentiality. (R)
Ability to comply with all policies and procedures. (R)
Ability to perform the job safely with respect to others, to property, and to individual safety. (R)