یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Success Specialist

International Consulting Associates

لاہور ، پاکستان

درخواست بھیجیں

جون ۰۵, ۲۰۲۳ شائع ہوئی 209 نے دیکھا

PKR. 60,000 - 90,000/Month

Assist customers with their items purchased through the e-commerce website
Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
Maintain swift responses to customers through email and/or chat
Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
Document each customer query as well as the resulting solution
Provide alternatives to products/items, which are not available on the e-commerce website
Follow standard processes and procedures when it comes to providing resolutions
Stay up to date with the latest updates on system information and process changes
Able to deal with objections and handle customer push backs

Job Specifications

O Levels/Matric or above
Excellent Written and Verbal English communication
Must have at least 40 WPM
Proficiency with MS Office (Particularly MS Excel and MS Word)

Why should you join us? You want to work in a place where you can give your best effort and improve on your skills.

You have empathy and can place yourself into the shoes of the people you interact with.
You have a sense of humor, and know when it's appropriate to use it! You have superb verbal English communication skills with a U.S or UK accent.
You are able to take your thoughts and put them together in an easy to understand language.
You're able to convey your messages in a friendly, accurate, and jargon-free way.

Other competencies we are looking for:

Critical Thinking
Time Management
Specialist Focus
Organizing
Priority Setting
Problem Solving
Professional Composure

What You Can Expect After Applying? Once you've applied, sit back, and relax while we get to work on our side! You can expect to hear back from us within 3 working days. Our recruitment team will call you up on the provided contact number for initial screening. Good luck!