Monitoring and Quality Assurance Officer

Background/IRC Summary:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war and disaster.

At work today in over 40 countries and 22 U.S. cities, we restore dignity and hope to millions who areuprooted and struggling to endure. The IRC leads the way from harm to home. IRC has been working in Pakistan for approximately 40 years, managing and delivering large, complex programs to meet the needs in health, education, safeguarding, environmental health and livelihoods for displaced, poor and disaster affected communities. With the support of the federal and provincial governments, and generous donors like FCDO, ECHO, USAID, GAC and Australian Aid Agencies the IRC is currently implementing projects across the country.

Job Overview/Summary:

IRC is currently implementing an integrated project with a primary focus on education, encompassing the development of School Improvement Plans (SIP) through the rehabilitation of government school infrastructure, provision of WASH services, capacity-building for human resources, and the promotion of social cohesion in Chaghi district of Balochistan. In this regard, IRC is actively seeking a dynamic and self-motivated individual to fill the position of Monitoring and Quality Assurance Officerfor this project to be based in Chaghi district. The selected candidate will report directly to the MEAL Manager based in  Quetta.

Major Responsibilities:

 In coordination with MEAL Manager and Project Management, the Monitoring and Quality Assurance Officer will establish and run an efficient MEAL system for the project.

• Help the program leads in taking data-informed decisions based on monitoring and evaluation data and findings.

• Support the MEAL Manager to implement the MEAL plan and ensure real-time analytics to guide the quality of the programme and implementation.

• Assist in developing analysis dashboards against project indicators at provincial level.

• Ensure that data is collected and entered data management system on a regular basis.

• Validate data for completeness, correctness, consistency and follow up on any data quality issues.

• Review and develop appropriate formats, data collection tools and systems for monitoring and evaluating programs, assuring quality and handling data according to internal and international standards.

• In collaboration with the MEAL and Program, carry out regular participatory project monitoring as well as activities according to agreed systems, procedures and standards.

• Extend needful support to project teams and partners to track progress of the project activities in line with the agreed output and outcome level performance indicators and beneficiary numbers using standardized formats and systems, to establish/maintain data storage and dissemination systems.

• Assist in the design, collection and analysis of data and information for assessments, surveys and evaluations as required by the IRC-MEAL unit and the program teams as per project requirements.

• Conduct data quality assessments, audits and support relevant teams in improved data management practices.

• Ensure robust mechanism for process, output and joint outcome monitoring of project interventions.

• Lead surveys and studies under the project to assess the relevance, effectiveness, efficiency, and impacts of interventions over the project life.

• Promote accountability and ensure compliance with IRC’s code of conduct, policies, global Humanitarian Standards for Quality and Accountability, including the Feedback, complaint and Response Mechanism (FCRM), to ensure that affected communities and people are at the center of IRC response.

• Ensure proactive and reactive feedback collection from beneficiaries and help the project to use these for informed decision making.

• Maintain accurate filing system of monitoring and data related documents in hard as well as in soft.

• Lead documentation of lessons learnt from program implementation. Coordinate with program leads and communities in documenting lessons learnt.

• Document, finalize and share Case Studies, Human Interest Stories and Most Significant Change Stories.

• Carry out other such tasks as assigned by IRC MEAL.

Key Working Relationships:

Position Reports to: MEAL Manager

Position directly supervises: None

Coordination: Project lead, Project team, MEAL and MIS team

Job Requirements:

A. Education

• Master’s degree, preference will be given to candidates with their degree in Social Sciences,

Education, Economics, Statistics, and Computer Sciences.

B. Work experience

• At least three years rich experience in role of Monitoring and Evaluation, preferably working in education and infrastructure development.

• Confirmed skills in collection, analysis and reporting of quantitative and qualitative data and analytical reports.

• Demonstrated strong monitoring and evaluation skills, including planning/participating in  evaluations.

• Ability to handle a large and varied workload and meet deadlines.

b) Demonstrated Skills and Competencies:

• Basic understanding of statistical data (e.g., statistical analysis, social science, programme evaluation), ability to recognize, interpret and synthesize patterns in data

• Field Monitoring and field data collection skills

• Data analysis, dashboarding, interpretation and analytical report writing skills.

• Computer skills & Report writing skills

• Strong communication and coordination skills

Language Skills: English, Urdu, Pashto, Balochi/Brahvi (Preferred)

The IRC Core Values and Commitments.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti- Retaliation and Combating Trafficking in Persons.

IRC is committed to ensuring that IRC staff is suitable to work with children and have the knowledge s/he needs to uphold and abide by the IRC’s Child Safeguarding Policy.

o Level of interaction with children: Less contact with children

IRC ensures that its staff must actively practice the roles and responsibilities related to client responsiveness, accountability to people in affected communities and must have competencies to solicits and listens to feedback and other’s perspectives, responds to feedback with maturity and sensitivity and takes appropriate decisions and makes changes to behavior or actions in response to feedback.

IRC recognizes that gender equality is fundamental to the achievement of our organizational mission. As such, IRC is committed to the promotion of gender equality in all aspects of our operations and programs. Our organizational policies, procedures and actions demonstrate this commitment.

Differently abled candidates are highly encouraged to apply.