FRESH CUSTOMER CARE REPRESENTATIVE

GENOZONE INTERNATIONAL

جون ۰۵, ۲۰۲۵ شائع ہوئی 66 نے دیکھا Report Job

PKR. 25,000 - 25,000/Month

Job Summary
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for addressing customer complaints and inquiries promptly and professionally. This role requires maintaining accurate records of all customer interactions and identifying customer needs to provide effective solutions. If you are punctual, responsible, and have a positive attitude, this position offers a great opportunity to develop your skills in a supportive environment.

Key Responsibilities
- Manage and resolve customer complaints and queries efficiently, ensuring a high level of customer satisfaction.
- Maintain detailed and accurate records of all customer interactions, including complaints, inquiries, and solutions provided.
- Assess customer needs carefully and offer appropriate solutions or escalate issues when necessary to ensure customer concerns are addressed effectively.

Required Qualifications
- Basic proficiency in English to communicate clearly with customers and team members.
- Strong sense of punctuality and responsibility, demonstrating a positive and proactive attitude in all work-related tasks.
- Fundamental computer skills, including the ability to use basic software applications and maintain digital records.

Preferred Qualifications and Benefits
While not explicitly stated, candidates with additional communication skills, problem-solving abilities, or prior customer service experience will be considered favorably. This role offers an excellent opportunity for individuals looking to build a career in customer service, with potential for growth and skill development within the company.

If you are committed to providing excellent customer service and meet the qualifications outlined above, we encourage you to apply and become a valuable part of our team.