Job Summary
A prominent telecom company based in Multan is looking to hire a skilled technician holding a DAE certification to join their dynamic team. The ideal candidate will be responsible for the installation, maintenance, and troubleshooting of phone lines, internet cables, and TV fiber optic cables. Additionally, the role involves addressing and resolving customer complaints efficiently to ensure high service standards. This is a full-time, on-site position offering a competitive monthly salary package.
Key Responsibilities
The technician will play a critical role in maintaining the company’s network infrastructure and customer satisfaction. Key duties include:
- Installing and troubleshooting phone lines to guarantee reliable connectivity for customers.
- Performing installation, maintenance, and repair of internet cables to support uninterrupted internet services.
- Handling the installation and troubleshooting of TV fiber optic cables, ensuring optimal signal quality.
- Responding promptly and professionally to customer complaints, diagnosing issues, and providing effective solutions to maintain service excellence.
Required Qualifications
Candidates must meet the following criteria to be considered for this role:
- A Diploma of Associate Engineering (DAE) in Electrical or Electronics is mandatory.
- Ability and willingness to work on-site in Multan, as this is not a remote or hybrid position.
- Must own a motorbike for commuting to various job locations across the city and nearby areas, facilitating timely service delivery.
Compensation and Work Details
This position offers a monthly salary ranging from Rs. 37,000 to Rs. 50,000, commensurate with experience and skills. The role is full-time and requires physical presence at the workplace and on customer sites as needed.
Preferred Qualifications and Benefits
While not explicitly stated, candidates with prior experience in telecom installations or customer service will likely have an advantage. This role provides an excellent opportunity for technicians with a background in electrical or electronics engineering to advance their careers within a reputable telecom organization. The company values technical expertise and customer-oriented service, making this position ideal for those seeking professional growth in the telecom sector.
If you are a dedicated technician with the required qualifications and a commitment to quality service, this role offers a promising career path with competitive remuneration in a well-established telecom company.