We are hiring Associate Trainer - Contact Center based in Lahore to join our team at Marham. 

Job Responsibilities:

  • Develop call centers' education materials.
  • Conduct training sessions on various call center topics to prepare and support new employees
  • Conduct sessions to provide soft skills training as well as system & process oriented training.
  • Train experienced employees on new or updated call center procedures to improve their performance.
  • Observe the daily operations of call center employees and identify any areas of improvement.
  • Liaise with team leaders to conduct on-the-job training.
  • Measure the effectiveness of training sessions and prepare individual progress reports.
  • Ensure employees keep up their productivity and maintain high levels of customer satisfaction.

Requirements:

  • Bachelor's Degree
  • 1 to years relevant experience 
  • Proven experience of working in any local call center
  • Ability to build the training department from the scratch
  • Candidate should be able to manage the complete scope of the call center's training department.

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
1 سال - 2 سال
اس سے پہلے درخواست دیجیۓ:
جون ۱۴, ۲۰۲۲
تاریخِ اِشاعت:
مئی ۱۳, ۲۰۲۲

Marham

صحت کی نگہداشت / ہسپتال / طبی · 50+ ملازمین - لاہور

Marham is Pakistan's most trusted platform to Find, Book and Consult Doctors. It provides online video consultation, Book your appointment on one click, 12/7 best customer services, Online medicine delivery, Lab tests home sampling, Special deals, Free forum where specialists answer your queries within minutes.

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