Our Engineers (Level 1 - Junior to Level 3 – Solutions Architect) are responsible for technical integration and deployment of the product in multiple telephony environments such as Avaya, Genesys, Cisco, etc. The deployment involves technical discovery, integration design, user acceptance testing, and tier-2 support.

They are also responsible for identifying new feature requirements specific to the product and highlight risks related to an implementation project. Moreover, they also lead technical integration details for product certification and collaborate with core-engineering (development) teams in feature design.

Key Responsibilities:

1) Configuration and managing our applications for clients Troubleshooting and investigating production issues

2) Assisting support team to better monitor production

3) Create SOPs that support can follow for better production monitoring

4) After training, explain technical solutions to the client, if needed

5) Understand the Telephony (Genesys, Avaya, Cisco) environment Work closely with the offshore team to support build upgrades, configuration changes, production issues investigation etc.

6) Execute UAT with clients and perform production cut-over activities

7) Must be flexible to travel

نوکری کی تفصیلات

صنعت:
کل عہدے:
5 آسامیاں
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
ڈگری کا عنوان:
Bachelors in computer science, software/computer engineering
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
2 سال - 10 سال (Telephony experience is mandatory)
اس سے پہلے درخواست دیجیۓ:
جون ۰۷, ۲۰۲۰
تاریخِ اِشاعت:
مئی ۰٦, ۲۰۲۰

Mushawar UK Ltd

مشیران · 1-10 ملازمین - اسلام آباد, کراچی

pMushawar- In Persian and Urdu, it means Guide, one who gives advice. Mushawar is a boutique firm that provides for immense opportunities and means for self and corporate improvement. At Mushawar, we realize that each person and each corporation is unique, and thus their needs for a guide can be different as well. For individuals, we provide for a wide range of personal coaching programs, while for corporates, our services include business and technology based guidance solutions./p

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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