• Book order online on the website
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure Escalation/resolution
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming/outgoing calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Follow communication procedures, guidelines, and policies
  • Resolve customer complaints via phone, email, mail, or social media
  • Greet customers warmly and ascertain problem or reason for calling
  • Book orders on the website
  • Keep record of the inventory
  • Cordinate with the vendors
  • Utilize computer technology to handle high call volumes

Requirements and Qualifications

  • Bachelor’s Degree or equivalent
  • 1+ years’ of experience in a customer service-related role
  • Excellent written and verbal communication skills
  • Ability to foster and maintain relationships
  • Organizational skills with the ability to manage numerous projects and priorities at once
  • Positive, service-oriented attitude
  • Ability to thrive in a fast-paced and sometimes high-pressure environment
  • Basic computer skills and excellent phone disposition
  • Working knowledge of CRM
  • Focus on quality and attention to detail
  • Good time-management skills
  • Critical-thinker and problem-solver
  • Ability to work with minimal supervision

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
Bahria Town Lahore, لاہور, پاکستان
جنس:
مرد
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
اگست ۲۴, ۲۰۲۲
تاریخِ اِشاعت:
جولائی ۲۵, ۲۰۲۲

MyType Store

E-Commerce / E- Business · 1-10 ملازمین - لاہور

My type store was born in 2021, with the aim of transforming everyday objects into aesthetic, empowered and functional elevated designs. Our products are a burst of passion, an explosion of expression; designed and curated by the founder Haseeb S Khan. ,

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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