We are looking for a Customer Sales Representative that will work on a following.

  • Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency.
  • The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

The role offered by the company entails:

  • Excellent selling, communication and negotiation skills.
  • Prioritizing, time management and organizational skills.
  • Should be target oriented, hardworking and punctual.
  • Applicants should preferably have previous Telesales experience.
  • Fresh candidates with good communication skills are also encouraged to apply.
  • Strong phone contact handling skills and active listening

 Duties and responsibilities

  • answering calls, taking orders, advertising the content, responding to inquiries, and live chat inquiries as needed.
  • Obtains client information by answering telephone calls; live chat support; interviewing clients; verifying information.
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Generating sales leads that develop into new customers
  • Provide accurate, valid and complete information by using the right methods/tools
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Assist with placement of orders, refunds, or exchanges
  • Inform customer of deals and promotions Handle changes in policies or renewal

نوکری کی تفصیلات

نوکری کا ذریعہ:
کل عہدے:
2 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
عورت
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
زیرِ نگرانی / طالب علم
کم از کم تجربہ:
غیر تجربہ کار
اس سے پہلے درخواست دیجیۓ:
اگست ۱۰, ۲۰۲۱
تاریخِ اِشاعت:
جولائی ۰۹, ۲۰۲۱

Nest Leap

ریئل اسٹیٹ / جائیداد · 11-50 ملازمین - لاہور

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