The Call Center Representative is responsible for providing effective customer service for all customers by using knowledge of company products and Call Center Representative interact with customers to provide information in response to questions, concerns and complaints by phone and Internet.
Expert communication and listening skills are a must for this challenging and rewarding position which is often the “face” of the company to the customers.
By listening effectively to find the root cause of issues, and communicating in a clear and friendly way, the Call Center Representative is able to solve the issue and provide a positive customer experience.
Customer Service Representatives know how to diffuse a tense situation and do everything within reason to quickly and effectively resolve the issue.
Omega Villas (Pvt) Ltd. is a lush green pollution free housing society. Its located Near Faizpur Interchange Main Sharaqpur Road Lahore. Omega Villas Lahore, planned an area of 1600 Kanal, a self-contained, gated community equipped with all amenities of life. Omega Villas consists of mainly two projects i-e Omega Residencia & Omega Homes. We have developed Omega Residencia Sector "A" and Sector "B" respectively./p