خلاصہ

I am providing IT Support from 2019. I have experience various industries like: Agriculture, Healthcare. My role is to provide IT support to the end users. I have various skills like: Hardware and software repair and upgradtion. Desktop support to the users in-person, On-call, remotely. SAP installation and troubleshooting. MIS software issues. Multiple scanners / Printers installation and troubleshooting. IP CCTV Cameras. DNS, DHCP, MCSA Hands on experience. Routing and Switching, LAN & WAN installation and troubleshooting. Wifi configuration and rules. Network security. Microsoft applications. Windows OS installation and troubleshooting. VPN, hillstone firewall. Windows firewall rules management. Windows security.

پراجیکٹس

Networking

تجربہ

کمپنی کا لوگو
IT Administrator
Excel Labs Pvt Ltd
نومبر ۲۰۲۱ - موجودہ | Multan, Pakistan


Manage & monitor all installed system and infrastructure.
Install, configure, Test and Maintain operating systems, application software’s and system management tools.
Proactively ensure the highest levels of system & infrastructure availability.
Management and responsible of all IT infrastructure of all South Punjab branches
(Collection point).
Network design, Configuration, Security, Monitoring and Maintenance. Make sure smooth working of MIS and its replication.
install the HILLSTONE Firewall and configure PPPOE dialing.
Monitoring of P2P VPN.
Monitoring, troubleshooting and installation of IP CCTV cameras. Switches, routers monitoring & deployment.
Monitoring and troubleshooting the LAN and WAN network.
Assist users on daily basis issues relates to Hardware, Software and OS locally and remotely to all (South Punjab Branches).
Evaluate the current network to identify areas that needs to be enhanced. Resolve issues related to the MIS (Management information system) Software. Ensure smooth working of PABX.
Installing, Configuration and monitoring of IT Hardware and network devices. Troubleshooting of Printers, Scanners and Barcode scanners.
Monitoring and troubleshooting of Attendance machine\'s software and hardware. Train staff to new IT equipment and software for smooth working.
Make sure analyzer machines of (Chemistry, Hematology and Parasitology) work smooth with MIS Software.
Ensure that the Data of Analyzer machine is auto transfer to MIS

کمپنی کا لوگو
IT Executive
Maxim Agri (Pvt) Ltd
فروری ۲۰۲۰ - نومبر ۲۰۲۱ | Khanewal, Pakistan



Maintenance and troubleshooting of DC, ensure smooth working of Remote Servers.

Management of Data center and storage Servers.
Assist users on daily basis issue related to OS, Software and Hardware locally and remote assistant.
Network and CCTV Cameras installation and troubleshooting.
Monitoring and troubleshooting of LAN, WAN, Switches and routers.
Maintain security, backup & redundancies strategies setup user account, permissions &
passwords.
Maintain Data backup of all computers.
Ensure IT issues routing through users Email and response level time from IT as follows. Installation of SAP when required.
Administration of Attendance machine
(Employee registration, deletion and their control rights). Documentation of all IT assets and maintain stock.
Vendor dealing and negotiation about their rates, Services and quality products.
New software, freeware availability from Market/online. Resolve Official Email downtime on priority.
Ensure resolution of Server/internet downtime on priority.

Ensure IT asset inventory is maintained.
Manage IT purchasing under budget and propose cost effective products. Resolve issues related to Printers, Scanners and photocopier machines. Manage IT Ticketing system properly and response level time

کمپنی کا لوگو
Assistant Manager IT
AJW Agro Company
مارچ ۲۰۱۹ - جنوری ۲۰۲۰ | Mian Chunnu, Pakistan


Worked on setting up the IT infrastructure and managed the development of the ERP system.
Maintenance of network and security.
Installed the CCTV Cameras and troubleshooting. Coordinate with ISP for any bandwidth related issues. Regularly maintain and update IT Inventory.
Assists users on daily basis issues.
Any technical task assigned by the management.

تعلیم

Bahauddin Zakariya University
بیچلرز, بیچلرز ان ٹیکنالوجی, IT‎
Information & Communication Technology
2019

پیشہ ورانہ مہارتیں

ماہر Access Networks
ماہر Active Directory
ماہر Admin Assistance
متوسط Audit Assignment Handling
ماہر Backup Restore
ماہر CCNA
متوسط Cisco
ماہر Close Attention to Detail
متوسط Cloud
ماہر Cloud Computing Knowledge
متوسط Cloud, Server
متوسط Command & Control
ماہر Computer Hardware Installation
ماہر Computer Network Operations
ماہر Computer Operations
ماہر Coordination Skills
متوسط Critical Control Points Knowledge
ماہر Customer Services
متوسط CVs Screening
ماہر Database Management 
ماہر Desktop Application Support
متوسط DHCP
ماہر DNS Server
ابتدائی Domain Management
ابتدائی ESXi
ماہر Fluent in English
ماہر Google Apps
ماہر Handle Multiple Priorities
ماہر Hardware Command
ماہر Helpdesk Support
متوسط IIS
ماہر Information Technology Strategies
ماہر IP Cameras Handling
ماہر IP CCTV Handling Knowledge
ماہر IP Networking Knowledge
ماہر IP Phones
ماہر IT Asset Management
ماہر IT Hardware Support
ماہر IT Support
ماہر IT Support Engineer
ماہر IT Support Responsibilities
ماہر Knowledge of Electrical Devices
ماہر Knowledge of Software
ماہر LAN
متوسط MCSE
ماہر Microsoft Outlook
متوسط Microsoft Servers
متوسط MS SQL Server
متوسط Network Infrastructure Command
متوسط Network Monitoring Tools

زبانیں

ماہر انگریزی
ماہر اردو