خلاصہ

An experienced, motivated IT Support Officer is seeking out a job opportunity in a dynamic, growth-oriented company dedicated to cultivating a positive work environment and an exceptional customer experience.


The experience I have in handling 1000+ nodes, troubleshooting networks, implementing new software, and installing new hardware, helps me build a dedication to technical improvement with each job.


As part of my previous accomplishments, I have selected and implemented new network architecture components, earned leading industry certifications, and led the department's achievement of its objectives.

پراجیکٹس

Installation and Configuration of the Server OS on a Bare Metal Machine
Fully prepared four computer labs with 50 computers in each lab.

تجربہ

کمپنی کا لوگو
IT Executive Support
Style Textile
اگست ۲۰۲۳ - موجودہ | Lahore, Pakistan


Managing and monitoring all installed network appliances, systems, and related infrastructure.
Installing, configuring, testing, and maintaining network-related operating systems, applications, and software management tools.
Ensuring the highest levels of network connectivity and infrastructure availability.
Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
Monitoring network usage and health status in compliance with security policies.
Keeping up to date with IT security standards and threats development.
Responsible for local organization data security and personnel security internal control, drive employee awareness training, and compliance standards for the company.
Coordinate and/or perform penetration testing and patching
Participate in other projects/tasks as assigned.

کمپنی کا لوگو
System Support Officer
UNIVERSITY OF MANAGEMENT & TECHNOLOGY LAHORE
دسمبر ۲۰۲۱ - موجودہ | Lahore, Pakistan


Configuration and installation of software on a End user computer.
Providing hardware and software support to end users.
Support & Configuration of Network Devices.
File Server Management.
Active Directory & Domain User Management.
Implementing local group policies on workstations.
Installation of printers on a network and on End user Computer
Monitoring class Rooms systems and multimedia.
Provide VLAN for Aportal , Gportal, Class Room systems and Printers.
Daily administration of the LAN (1000+ nodes) including system stability and troubleshooting.
Manage users IP Dynamic & Static according to requirement of executive network printers and sensitive machine.
Installing client PCs with Windows Win7/Win8 / Win10 integrated with domains.
Responsible for networking, design, installation and maintenance services

کمپنی کا لوگو
System Support Assistant
university of management & technology Lahore
ستمبر ۲۰۱۱ - دسمبر ۲۰۲۱ | Lahore, Pakistan


Installation and configuration of Software’s on users Systems.
Hardware Support of End User.
Configuration & Support of Network Devices.
Printers Installation on network.
Daily administration of the LAN including system stability and troubleshooting.
Manage users IP Dynamic & Static according to requirement of executive network printers and sensitive machine.
Installing client PCs with Windows Win7/Win8 / Win10 integrated with domains.

کمپنی کا لوگو
Graphic Designer
Urdu Science Board - Lahore
ستمبر ۲۰۱۰ - مارچ ۲۰۱۱ | Lahore, Pakistan


Designing the cover page for a kid's learning book
Designing the custom calendars designs
Enhancement and retouching of images
Editing and creating new images
Performing typing and editing duties

تعلیم

University of Education Lahore
ماسٹرز, MSc, ‎
Information Technology
2018
Preston University Lahore
بیچلرز, Bachelors of Engineering, ‎
Electronics
2011

پیشہ ورانہ مہارتیں

ماہر Active Directory
ماہر Application Virtualization
ماہر Cable Networks
ماہر Call Handling
ماہر CCNA
ماہر CCNP
ابتدائی CCTV Operations
ماہر Cisco Network Devices Knowledge
ماہر Computer Hardware Installation
ماہر Computer Networking
ماہر Customer Support
ماہر Desktop Support Management
متوسط DNS and DHCP
ماہر Domain Controller
ماہر Domain Management
ماہر ERP
ماہر flavors of Linux
ماہر Hardware Configuration
ماہر Hardware Installation
ماہر Hardware Troubleshoot
ماہر Installation and Software Configuration Skills
ماہر Installation Of Operating System
ماہر IT Hardware Support
ابتدائی Linux Desktop
ماہر Multitasking Skills
ماہر Network Installation
ابتدائی Network Monitoring Tools
ماہر Network Security Administration
متوسط Network Troubleshooting
ماہر Networking
متوسط Networking Protocol
متوسط Networking Skills
ماہر NMS
ماہر Office 365
ماہر Operating System Installation
متوسط Operations Responsibilities
ماہر OS Troubleshooting
متوسط Outlook 365
ماہر Patch Management
ماہر Persuasion Customer
ماہر Proficiency in Windows OS
ابتدائی Router Configuration
ابتدائی Routing and Switching
ماہر Symantec Endpoint Protection
ماہر System Support
ماہر System Troubleshooting
ماہر Systems Management
ماہر Tbricklaying
ماہر Troubleshooting Skills
ماہر Troubleshooting Skills

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی