概要

An experienced, motivated IT Support Officer is seeking out a job opportunity in a dynamic, growth-oriented company dedicated to cultivating a positive work environment and an exceptional customer experience.


The experience I have in handling 1000+ nodes, troubleshooting networks, implementing new software, and installing new hardware, helps me build a dedication to technical improvement with each job.


As part of my previous accomplishments, I have selected and implemented new network architecture components, earned leading industry certifications, and led the department's achievement of its objectives.

项目

Installation and Configuration of the Server OS on a Bare Metal Machine
Fully prepared four computer labs with 50 computers in each lab.

工作经历

公司标识
IT Executive Support
Style Textile
Aug 2023 - 代表 | Lahore, Pakistan


Managing and monitoring all installed network appliances, systems, and related infrastructure.
Installing, configuring, testing, and maintaining network-related operating systems, applications, and software management tools.
Ensuring the highest levels of network connectivity and infrastructure availability.
Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
Monitoring network usage and health status in compliance with security policies.
Keeping up to date with IT security standards and threats development.
Responsible for local organization data security and personnel security internal control, drive employee awareness training, and compliance standards for the company.
Coordinate and/or perform penetration testing and patching
Participate in other projects/tasks as assigned.

公司标识
System Support Officer
UNIVERSITY OF MANAGEMENT & TECHNOLOGY LAHORE
Dec 2021 - 代表 | Lahore, Pakistan


Configuration and installation of software on a End user computer.
Providing hardware and software support to end users.
Support & Configuration of Network Devices.
File Server Management.
Active Directory & Domain User Management.
Implementing local group policies on workstations.
Installation of printers on a network and on End user Computer
Monitoring class Rooms systems and multimedia.
Provide VLAN for Aportal , Gportal, Class Room systems and Printers.
Daily administration of the LAN (1000+ nodes) including system stability and troubleshooting.
Manage users IP Dynamic & Static according to requirement of executive network printers and sensitive machine.
Installing client PCs with Windows Win7/Win8 / Win10 integrated with domains.
Responsible for networking, design, installation and maintenance services

公司标识
System Support Assistant
university of management & technology Lahore
Sep 2011 - Dec 2021 | Lahore, Pakistan


Installation and configuration of Software’s on users Systems.
Hardware Support of End User.
Configuration & Support of Network Devices.
Printers Installation on network.
Daily administration of the LAN including system stability and troubleshooting.
Manage users IP Dynamic & Static according to requirement of executive network printers and sensitive machine.
Installing client PCs with Windows Win7/Win8 / Win10 integrated with domains.

公司标识
Graphic Designer
Urdu Science Board - Lahore
Sep 2010 - Mar 2011 | Lahore, Pakistan


Designing the cover page for a kid\'s learning book
Designing the custom calendars designs
Enhancement and retouching of images
Editing and creating new images
Performing typing and editing duties

学历

University of Education Lahore
硕士, MSc, ‎
Information Technology
2018
Preston University Lahore
学士, Bachelor of Engineering, ‎
Electronics
2011

技能

熟练 Active Directory
熟练 Application Virtualization
熟练 Cable Networks
熟练 Call Handling
熟练 CCNA
熟练 CCNP
初学者 CCTV Operations
熟练 Cisco Network Devices Knowledge
熟练 Computer Hardware Installation
熟练 Computer Networking
熟练 Coordination Skills
熟练 Customer Support
熟练 Desktop Support Management
中级 DNS and DHCP
熟练 Domain Controller
熟练 Domain Management
熟练 ERP
熟练 flavors of Linux
熟练 Hardware Configuration
熟练 Hardware Installation
熟练 Hardware Troubleshoot
熟练 Installation and Software Configuration
熟练 Installation Of Operating System
熟练 IT Hardware Support
初学者 Linux Desktop
熟练 Multitasking Skills
熟练 Network Installation
初学者 Network Monitoring Tools
熟练 Network Security Administration
中级 Network Troubleshooting
熟练 Networking
中级 Networking Protocol
中级 Networking Skills
熟练 NMS
熟练 Office 365
熟练 Operating System Installation
中级 Operations Responsibilities
熟练 OS Troubleshooting
中级 Outlook 365
熟练 Patch Management
熟练 Proficiency in Windows OS
初学者 Router Configuration
初学者 Routing and Switching
熟练 Symantec Endpoint Protection
熟练 System Support
熟练 System Troubleshooting
熟练 Systems Management
熟练 Tbricklaying
熟练 Troubleshooting Skills
熟练 Troubleshooting Skills

语言

熟练 旁遮普语
熟练 乌尔都语
中级 英语